Why thesaaz
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FAQs
What payment methods do you accept?
We accept major credit and debit cards, PayPal, and other secure online payment methods. You can find a list of accepted payment options during the checkout process
Do you offer international shipping?
Yes, we offer international shipping to many countries. During checkout, enter your shipping address to see if we deliver to your location and to view the associated shipping costs.
How can I track my order?
After your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your delivery on our website or the shipping carrier's website.
What is your return policy?
We follow no question asked refund policy and have a hassle-free return policy. If you're not satisfied with your purchase, you can return it within 7 days for a refund or exchange. Please review our full return policy on our website for details.
Are there any additional fees, such as taxes or shipping charges?
Taxes and shipping charges, if applicable, will be clearly displayed during the checkout process. You'll see a breakdown of all charges before confirming your order.
How can I change or cancel my order?
If you need to make changes to or cancel your order, please contact our customer support as soon as possible. We'll do our best to accommodate your request if your order hasn't shipped yet.
Is my personal information secure when shopping on your website?
Yes, your personal information is secure. We use encryption and follow best practices for data security. Review our privacy policy for more information on how we protect your data.
What if the product I want is out of stock?
If a product is out of stock, you can sign up to receive a notification when it becomes available again. You can also check back on our website for updates on restocks.
Can I change my shipping address after placing an order?
If your order has not shipped yet, you can typically change your shipping address by contacting our customer support. Once the order has shipped, it may not be possible to change the address.
What is your delivery time and shipping cost?
Delivery times and shipping costs vary depending on your location and the shipping method you choose during checkout. Please refer to our shipping information page for specific details.
How can I contact customer support?
You can contact our customer support team through the "Contact Us" page on our website, via email, or by phoneor WhatsApp 7888101016 .We're here to assist you with any questions or concerns.
Do you offer gift wrapping or personalized messages with orders?
Yes, we offer gift wrapping services and the option to include personalized messages with your orders. You can select these options during the checkout process.